Information Collection and Use
In order for you to place orders, make purchases, complete transactions, interact with Hall Wines or have access to certain features of the Site, we may require you to register or provide certain personal information. This information may include, but is not limited to, your name, contact information, email address, age or date of birth, payment information, shipment address and other information, or a username and password. In addition, our website collects certain information as part of the technology we use to run our website. This technical information may also include personal information about you. This information will be handled just like all other personal information we collect. Purchase and Recipient Information
When making purchases through the Site, we may also require you to provide a credit card, billing address and gift message and that you provide information about a recipient or potential recipient of a gift or a purchase you make through the Site.
We may supplement the information you provide to us with data we obtain or receive from third parties, such as our affiliates, marketing firms, data vendors or address verification services. For example, if you change your address and fail to advise us, we may verify your address through a third party address verification company. We may combine information we collect online with information we collect offline.
Use of Personal Information
WALT Wines may use personal information in order to facilitate your use of the Site, including receiving, processing, fulfilling and delivering purchases. We may also use personal information to better understand our customers and to better tailor or enhance our services. For example, we may use personal information for data analysis and segmentation or other business purposes. We may also use personal information as we believe to be necessary or appropriate to protect our rights, privacy, safety or property, and/or that of our affiliated companies, you or others, and to allow us to pursue available remedies or limit the damages that we may sustain.
Additionally, we or our affiliates may send communications about events or promotional offers offered by us or our affiliates to an email address or through other contact information provided by you on the Site. If you do not want to receive such communications from us, you may opt-out of such communications by sending an email to firstname.lastname@example.org.
We do not sell, rent, or knowingly provide the information we receive through the Site to any third party without your permission. We do share some of the information collected (demographic information, purchase history, contact information, email address) with our affiliated companies and our advertising agencies for marketing research purposes. If you do not want WALT Wines to disclose personal information about you to its affiliates or advertising agencies, you may opt out of such disclosure. When you opt out of such disclosure, WALT Wines will not disclose your personal information except to service providers performing services on WALT Wines’ behalf, or as permitted or required by law and as set forth below. Disclosures that are permitted by law include, but are not limited to, sharing personal information with service providers about transactions or experiences or as may be required to provide you with the products you have requested. You may exercise your right to opt-out by emailing Customer Service at email@example.com, or by contacting Customer Service at (707) 967-2626 or (800) 699-4255. Even if you opt out, we may disclose personal information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal process, respond to any claims, or to protect the rights, property, or personal safety of WALT Wines, WALT Wines’ employees or customers, or the public. We may also disclose your personal information as part of, or during negotiations of, any merger, sale of company assets or acquisition.
Storage and Processing of Personal Information
WALT Wines may collect non-personal information from you including, but not limited to, demographic data or operating system. Unless otherwise required by applicable law, WALT Wines may use and share this information, which does not personally identify you, for any purpose, including sharing with our third party partners, affiliates, agents or service providers for various administrative, analytical and marketing purposes.
Correction of Information
You can assist WALT Wines with maintaining the accuracy of your information by notifying us of any change to your address, telephone number(s), email address(es) or any other information by sending an email to firstname.lastname@example.org or a written request to: Hall Wines, LLC, Attn: Customer Service, 401 St. Helena Hwy South, St. Helena, CA 94574 specifying the information to be updated or corrected.
User Name And Password
You are responsible for maintaining the confidentiality of your user name and password, if applicable to this Site. You shall be responsible for all uses of your user name and password, whether or not authorized by you. You agree to immediately notify WALT Wines of any unauthorized use of your user name or password.
No Data Collected from Children
The Site is not directed at children and cannot be accessed by persons who do not verify that they are of legal drinking age. As a result, we will not knowingly collect information from minors in the U.S. with or without consent from their parents or guardians. Protecting the privacy of children is very important to us. If we obtain knowledge that a user is under the age of 21, we will take steps to remove that user's information from our databases
We may collect information from you by using cookies. A “cookie” is a small text file stored on your computer containing information about you. Cookies help us analyze web traffic, provide user data for a particular webpage, and allow web applications to be adapted for you as an individual. This helps us tailor our operations to your specific needs and preferences by gathering and remembering information about your preferences. Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting our cookies, please follow your Internet browser’s steps for doing so. If you do disable cookies, however, you may not be able to take full advantage of all our online features or access certain sections of the Site, including the “shopping cart.”
Additionally, this site uses the Lucky Orange analytics system to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that you voluntarily enter on this website. Lucky Orange does not track this activity on any site that does not use the Lucky Orange system. You can choose to disable the Lucky Orange Service at http://www.luckyorange.com/disable.php. Note, that doing so will disable other features of the Lucky Orange system that this site employs such as 1-to-1 support chat.
The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, WALT Wines’ Site is not compatible with DNT.
Links To Other Websites
CALIFORNIA PRIVACY RIGHTS
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by WALT Wines pursuant to Section 1798.83 of the California Civil Code, please contact us at email@example.com, or send a written request to: Hall Wines, LLC, Attn: Customer Service, 401 St. Helena Hwy South, St. Helena, CA 94574
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